State Farm® Insurance Agent Trent Lewis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Benjamin Bryant
June 26, 2025
5
out of
5
rating by Benjamin Bryant
"Ms. Osborne was extremely helpful. She is very clear in explaining things and was a joy to work with. Helped me also gain some savings which is always a plus."
We responded:
"Thank you, Benjamin, for sharing your positive experience with Natalie. It's wonderful to hear that her clear explanations and assistance in finding savings made your interaction enjoyable. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Mic Pow
June 26, 2025
5
out of
5
rating by Mic Pow
"Great experience with Natalie. Always treats me with respect every time."
We responded:
"Thank you for sharing your experience with Natalie. It's wonderful to hear that she consistently treats you with respect. Your feedback is greatly appreciated and helps us continue to provide excellent service. If there's anything else we can do for you, please let us know."
Robert Wood
June 25, 2025
5
out of
5
rating by Robert Wood
"i was very satisfied with MR. Ryan G. he is very professional and easy to talk to.i will recommend dealing with him. my thanks to you Mr. Ryan"
We responded:
"Thank you for sharing your positive experience with Ryan. It's great to hear that his professionalism and approachable nature made your interaction satisfying. Your recommendation means a lot, and we're glad to have been able to assist you effectively. Your feedback is truly appreciated."
Mondie Green
June 25, 2025
5
out of
5
rating by Mondie Green
"My experience with the Trent Lewis State Farm Agency is very helpful on getting the right coverage of insurance for my Home and Auto. Keisha Rector did an outstanding job in finding the coverage that suits my needs. Keisha work with me with no hesitation to go the extra mile to get the best coverage. I would give this agency a grade of A+ for their outstanding job. Thank you Pgreen"
We responded:
"Thank you, Mondie, for sharing your positive experience with our agency. We're delighted to hear that Keisha was able to assist you in finding the right coverage for your home and auto insurance needs. It's wonderful to know that her dedication and willingness to go the extra mile made a difference for you. Your feedback and A+ rating mean a lot to us, and we appreciate your trust in our services."
Karen Leal
June 24, 2025
5
out of
5
rating by Karen Leal
"I’m so happy with my service at State Farm. Everything has been quick & made clear by my agent Alondra. She gave me personalized help when I was looking to change carriers which made me feel so well taken care of. Cannot recommend her & them more!"
We responded:
"Thank you, Karen, for sharing your positive experience with us. We're delighted to hear that Alondra was able to provide you with personalized assistance and clarity during your transition. Your recommendation means a lot, and we're grateful for your trust in our services."
Allison Gonzalez
June 20, 2025
1
out of
5
rating by Allison Gonzalez
"My experience was with Keisha, who was seemingly so nice at the beginning only to find she’s only out for commission not the consumers best interest like she plays off. Also, don’t try to prove her wrong even when she’s very much in the wrong because she will give you attitude and speak to you like you’re unintelligent. Spoke to various other State Farm agents and was told she was over quoting me like crazy (went from paying 180 in CA to 409 in GA) and could never give me a reason as to why I was paying so much (mind you - never been in an accident, no tickets since 2021, have my defensive driving, had the beacon, etc) so I decided to cancel my policy to which I asked for proof of, you can imagine that it definitely took multiple emails to even acquire that. Don’t attempt to call either because 90% of the time no one answers. I’ve been with State Farm since high school and this branch is the reason I left. If you’re in search, get Travelers!"
We responded:
"Sorry that you had that experience. Keisha works very hard to make sure that she gets the best price for her customers. Georgia and metro Atlanta in particular has higher rates for many reasons and can be a shock when moving from another state. If there is anything that I can do please do not hesitate to reach out to me directly."
Tracey McIntosh
June 19, 2025
5
out of
5
rating by Tracey McIntosh
"Ryan was great he lowered my rate and got me heath insurance for little of nothing.... Thanks again Ryan!!!!"
We responded:
"Thank you, Tracey, for sharing your experience. It's wonderful to hear that Ryan was able to assist you in lowering your rate and securing health insurance. Your feedback is greatly appreciated, and we're glad to have been able to help."
Kaylie Lobel
June 18, 2025
5
out of
5
rating by Kaylie Lobel
"Ryan was extremely helpful and made the process of switching over easy!"
We responded:
"Thank you, Kaylie, for sharing your experience with us. It's wonderful to hear that Ryan was able to assist you effectively and make the transition smooth. Your feedback is greatly appreciated, and we're glad to have you with us. If there's anything else you need, feel free to reach out."
Abel Tovar
June 18, 2025
5
out of
5
rating by Abel Tovar
"Natalie O. was super helpful and made the process of getting my new insurance policy smooth and easy. She kept me informed every step of the way and provided great service. Highly recommend!"
We responded:
"Thank you, Abel, for sharing your experience with us. It's wonderful to hear that Natalie was able to make the process smooth and easy for you. We appreciate your recommendation and are delighted to know that you received great service. Your feedback is invaluable, and we're here to assist you whenever you need."
Michelle Johnson
June 17, 2025
5
out of
5
rating by Michelle Johnson
"Natalie Osborn was great. I really appreciate her assistance"
We responded:
"Thank you, Michelle, for sharing your positive experience with Natalie. It's wonderful to hear that her assistance met your expectations. Your feedback is greatly appreciated and helps us continue to provide excellent service."
Clint Evans
June 17, 2025
5
out of
5
rating by Clint Evans
"Natalie was great!"
We responded:
"Thank you, Clint, for taking the time to leave such a positive review. It's wonderful to know that your experience with our agency met your expectations. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please feel free to reach out."
Playful Pup
June 16, 2025
1
out of
5
rating by Playful Pup
"Avoid this office at all costs. This company demonstrates a consistent inability to maintain accurate records, follow through on basic customer service, or be transparent about their billing. I was originally quoted $160/month for my policy. Yet, my first payment was nearly $300, followed by $270 the second month and $250 the third—amounting to more than a 65% overcharge, despite having no accidents, no tickets, and no changes to my driving record. I've contacted their office monthly for over half a year trying to resolve this. Each time, I'm promised follow-up and correction. Yet the overbilling continues with no refunds, no policy credits, and no accountability. Even worse, they can't seem to verify who initiated my current policy, though oddly enough they have no issue accessing every prior policy on record. The last representative I spoke with was not only unhelpful but openly rude and condescending, which sadly seems to be consistent with the dismissive attitude this office has toward its customers. After six months of giving them every opportunity to correct their mistakes, I can confidently say this office is either grossly incompetent or willfully dishonest. Either way, it’s clear they cannot be trusted. Spend your money elsewhere. There are far better and more ethical providers out there—it won’t be hard to find one."
Wanda Norman
June 13, 2025
5
out of
5
rating by Wanda Norman
"She is very thorough. I fell that she cares for my need."
We responded:
"Thank you, Wanda, for sharing your experience. It's wonderful to hear that you feel well cared for and that our thorough approach meets your needs. Your feedback is greatly appreciated and helps us continue to provide excellent service."
darnay strong
June 13, 2025
5
out of
5
rating by darnay strong
"It has been a pleasure doing business with Statefarm. I have came over from a terrible experience with another company. I have had the experience with the help of Ryan and Trent who have given me a better quote and lower amount on my insurance each month and this has been even better for me moving forward with my auto insurance. I am definitely planning on saving more money and doing business with State Farm as well as spreading the word about their great deals and lower insurance policies, thank you for being good to me!"
We responded:
"Thank you for sharing your positive experience with us. We're delighted to hear that the team was able to assist you in finding a better quote and lowering your monthly insurance costs. It's wonderful to know that you're planning to save more and continue doing business with us. We appreciate your intention to spread the word about our services. Your feedback is invaluable, and we're grateful for your trust in us."
Chris Redfield
June 10, 2025
5
out of
5
rating by Chris Redfield
"Natalie called me and helped me get better coverage for less money with deals I would never have known to ask about."
We responded:
"Thank you, Chris, for sharing your experience. It's wonderful to hear that Natalie was able to assist you in finding better coverage at a reduced cost. We always aim to provide the best possible service and ensure our customers are well-informed about their options. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service."
Paul Hayes
June 6, 2025
5
out of
5
rating by Paul Hayes
"Very friendly and efficient in dealing with! Thank you!"
We responded:
"Thank you, Paul, for your kind words and perfect rating. It's great to hear that you found our service friendly and efficient. Your feedback is truly appreciated, and we're glad to have been able to assist you."
Marshall Jackson
June 4, 2025
5
out of
5
rating by Marshall Jackson
"Natalie was very helpful and broke down all the details for me clearly"
We responded:
"Thank you, Marshall, for sharing your experience with us. It's wonderful to hear that Natalie was able to assist you effectively and provide clear explanations. We appreciate your feedback and are glad to know you had a positive experience with our team."
Cynthia Shine
June 4, 2025
5
out of
5
rating by Cynthia Shine
"I really couldn’t find my Billing account number which is different than the policy number. Natalie was the first person today to take the time to hear and listen to me. I got the information that set me at ease. Thanks Natalie of State Farm"
We responded:
"Thank you, Cynthia, for sharing your experience. It's wonderful to hear that Natalie was able to assist you effectively and provide the information you needed. We strive to offer attentive and helpful service to all our customers, and your feedback is greatly appreciated. If there's anything else you need, feel free to reach out."
j0sh.y_
June 4, 2025
5
out of
5
rating by j0sh.y_
"Natalie Osborn was professional and super helpful, she got me exactly what I wanted and quickly at that! Excellent service on her part."
We responded:
"Thank you for sharing your positive experience with Natalie. It's great to hear that she was able to assist you promptly and meet your needs effectively. Your feedback is truly appreciated, and we're glad to know you received excellent service."
David F.
June 4, 2025
5
out of
5
rating by David F.
"Natalie Obsborn was great! She helped me understand everything I needed to know and was great to talk to. I am glad I had her to help me."
We responded:
"Thank you, David, for sharing your experience. It's wonderful to hear that Natalie was able to assist you effectively and make the process enjoyable. Your feedback is greatly appreciated, and we're glad to know you felt supported."
Cindy Nguyen
June 3, 2025
5
out of
5
rating by Cindy Nguyen
"Natalie she's so professional agency she helped us save alot money for my home and auto insurances highly recommend"
We responded:
"Thank you, Cindy, for sharing your experience. If you have any more questions or need further assistance, feel free to reach out."
Chardonnay Toote
May 30, 2025
5
out of
5
rating by Chardonnay Toote
"Natalie was amazing and super thorough! I'm happy I got on the call with her and she took care of everything."
We responded:
"Thank you for sharing your experience with Natalie. It's wonderful to hear that she was able to assist you so thoroughly and that you felt well taken care of during your call. Your feedback is greatly appreciated and helps us continue to provide excellent service."
Alberto
May 30, 2025
5
out of
5
rating by Alberto
"Laura E Gonzalez, Was excellent. She was so pleasant and quick over the phone. I hope they know they have a great asset in there company. Thank you Laura UPDATE: (5 Years later) Logan Gibson, This name will ring for a lifetime. From the moment we started our phone conversation till we hung up Logan was nothing but kind, patient, and understanding. Logan took his time to explain what we are doing from making additions to my product to answering all my questions. This was a huge addition to the team and I'm so grateful I got to speak with Logan. I look forward to speaking and working with him again. Thank you Logan!"
We responded:
"Laura is a leader on our team and yes, a huge asset to us. Thank you for your review!!!"
Becky S.
May 29, 2025
5
out of
5
rating by Becky S.
"Ryan got my family's auto insurance at a great rate following a move from out of state. Our policy is better than our old one for a similar price and he even got our travel trailer covered too. Process was quick & easy!"
We responded:
"Thank you, Becky, for sharing your experience with us. It's wonderful to hear that Ryan was able to assist your family in securing a great rate for your auto insurance and provide coverage for your travel trailer. We're pleased that the process was quick and easy for you. Your feedback is greatly appreciated, and we're glad to have you as part of our State Farm family."
Arin Trainor
May 29, 2025
5
out of
5
rating by Arin Trainor
"Trent is honestly the best agent out there. Great communication and awesome staff. Natalie is a gem, and such a great addition to the agency. She’s very personable and made the phone call seamless. If I could give 10 stars, I would!"
We responded:
"Thank you so much, Arin, for sharing your wonderful feedback! It's fantastic to hear that you had such a positive experience with our team. We're delighted that Natalie made your interaction seamless and enjoyable. Your kind words and support mean a lot to us, and we're grateful for your trust in our agency."