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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gladys Gaines

September 25, 2025

5  out of  5
rating by Gladys Gaines
"Logan is hands down amazing!!! He is knowledgeable, kind, and patient. The one thing I noticed was his gentle sales nature. He wasn't at all pushy but his follow up always yielded to my time and comfort. He is an amazing salesman and an even more amazing customer service agent. Thanks A Billion Logan "My" Insurance Agent!!!☺️"
We responded:
"Thank you so much for sharing your wonderful experience with Logan. It's fantastic to hear how his knowledge, kindness, and patience made such a positive impact. We're delighted that his approach made you feel comfortable and valued. Your feedback is greatly appreciated and will be shared with Logan and the team. "
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Robert Mccarley

September 19, 2025

5  out of  5
rating by Robert Mccarley
"Spoke with Natalie about switching my insurance to State Farm. She was fantastic! Timely quote, reviewed everything with me on the phone. I had all the documents in no time. Incredible service. Thanks Natalie. Will recommend you to anyone looking."
We responded:
"Thank you, Robert, for sharing your experience with us. It's wonderful to hear that Natalie provided you with such efficient and thorough service. We're glad to have made the process smooth for you and appreciate your recommendation. Your feedback means a lot to us!"
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Ian

September 18, 2025

1  out of  5
rating by Ian
"Keep getting spam calls"
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Robert Wilson

September 16, 2025

5  out of  5
rating by Robert Wilson
"Natalie was amazing and she helped me out with all my needs and I appreciate all her help"
We responded:
"Thank you, Robert, for sharing your experience with us. It's wonderful to hear that Natalie was able to assist you with everything you needed. Your feedback is greatly appreciated, and we're glad to know you had a positive experience."
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Colleen Nakad

September 16, 2025

5  out of  5
rating by Colleen Nakad
"Natalie Osborn took such good care of me, and my insurance needs, she got me a lower rate and a LOT more coverage. Great follow up 10/10 call her!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Natalie was able to assist you so effectively with your insurance needs, providing both a lower rate and more coverage. We appreciate your kind words and recommendation. Your satisfaction is our priority, and we're glad to have met your expectations."
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Desiree Akande

September 12, 2025

5  out of  5
rating by Desiree Akande
"The team is awesome and helpful. Natalie and Logan have been super helpful in answering questions and setting me up with a tailored policy!"
We responded:
"Thank you, Desiree, for sharing your positive experience with our team. It's wonderful to hear that Natalie and Logan were able to assist you effectively and set you up with a policy that meets your needs. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Barry

September 12, 2025

5  out of  5
rating by Barry
"Natalie was able to give me a rate that was enough better than my current situation that I switched to State Farm through her agency. I put both my house and autos with her and this is my first time being a State Farm customer."
We responded:
"Thank you for sharing your experience, Barry. It's wonderful to hear that Natalie was able to offer you a rate that prompted you to switch to State Farm. We're delighted to have you as a new customer and appreciate your trust in us for both your home and auto insurance needs. If you have any questions or need further assistance, feel free to reach out."
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Veronica Castro

September 12, 2025

5  out of  5
rating by Veronica Castro
"Very delightful to work with and did not procrastinate. Helped me get the coverages I needed without delay."
We responded:
"Thank you, Veronica, for sharing your experience. It's wonderful to hear that you found the process efficient and that we could assist you promptly with the coverages you needed. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Yolanda Scott

September 4, 2025

5  out of  5
rating by Yolanda Scott
"Natalie provided Great Customer Service 🥰⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️!!!"
We responded:
"Thank you, Yolanda, for sharing your positive experience with us! We're delighted to hear that Natalie provided you with great customer service. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Chenita Rander

September 1, 2025

5  out of  5
rating by Chenita Rander
"I sincerely appreciate Natalie for her assistance with my new policy and my existing ones. Thank you for all your support; I truly enjoyed working with you."
We responded:
"Thank you, Chenita, for sharing your experience with us. It's wonderful to hear that Natalie was able to assist you effectively with your policies. Your kind words and perfect rating mean a lot to us. We're delighted that you enjoyed working with our team, and we look forward to continuing to support you with your insurance needs."
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Becky S.

August 29, 2025

5  out of  5
rating by Becky S.
"Natalie was great at helping with my last minute coverage needs! Pleasant and quick- she ia a real asset!!"
We responded:
"Thank you, Becky, for sharing your experience with us. It's wonderful to hear that Ryan was able to assist your family in securing a great rate for your auto insurance and provide coverage for your travel trailer. We're pleased that the process was quick and easy for you. Your feedback is greatly appreciated, and we're glad to have you as part of our State Farm family."
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María

August 28, 2025

5  out of  5
rating by María
"Ángela Belmontes es una agente muy amable y pasiente con sus clientes ase lo mejor posible para ayudarte recomendada 100%"
We responded:
"Gracias, María, por compartir tu experiencia positiva con Ángela Belmontes. Nos alegra saber que su amabilidad y paciencia han sido de ayuda para ti. Tu recomendación significa mucho para nosotros y nos motiva a seguir ofreciendo el mejor servicio posible."
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Scottie Sciara

August 27, 2025

5  out of  5
rating by Scottie Sciara
"Natalie has been most helpful upon initial phone call of my seeking adjustments to my son's policy. Look forward to working with her on my next appointment."
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that Natalie was able to assist you effectively with your son's policy adjustments. We look forward to continuing to work with you and providing the support you need in your future appointments. Your feedback is greatly appreciated."
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Dylan Miller

August 23, 2025

5  out of  5
rating by Dylan Miller
"I had an exceptional experience working with Trent Lewis State Farm Insurance, and I want to especially highlight the outstanding care I received from Logan Gibson. From the very first interaction, Logan demonstrated professionalism, patience, and genuine concern for my insurance needs. He took the time to thoroughly understand my situation, explained all my options clearly, and made the entire process seamless and stress-free. Logan's dedication to providing top-notch service truly set him apart. He was responsive, attentive, and went above and beyond to ensure I felt confident and well-informed about my coverage. It's rare to find someone who combines expertise with such a warm, personable approach, and Logan exemplifies that perfectly. Working with Trent Lewis State Farm and Logan Gibson was a true pleasure. I highly recommend their services to anyone looking for reliable, caring, and professional insurance support. Thank you, Logan, for your outstanding care and for making this experience so positive!"
We responded:
"Thank you, Dylan, for sharing your experience with us. It's wonderful to hear that Logan provided such exceptional service and made your insurance process seamless and stress-free. We take pride in ensuring our clients feel confident and well-informed, and it's great to know Logan exemplified this with his professionalism and personable approach. Your recommendation means a lot to us, and we're grateful for your trust in our team."
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Beverly Coppage

August 18, 2025

5  out of  5
rating by Beverly Coppage
"Natalie was helpful and patient. Been with Trent for years and always goes out of their way to help."
We responded:
"Thank you for sharing your experience, Beverly. It's wonderful to hear that Natalie was able to assist you with patience and helpfulness. We're grateful for your loyalty over the years and are always here to support you. Your feedback is greatly appreciated."
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Muskan Virani

August 15, 2025

5  out of  5
rating by Muskan Virani
"Keisha has been truly helpful and is sincerely one of the most hardworking people i have met. She ensured that I understood my policy, choices, discounts, ways to lower my premiums, etc. She is quite knowledgeable and takes her time to understand her clients needs."
We responded:
"Thank you for sharing your experience with Keisha. It's wonderful to hear how helpful and knowledgeable she has been in assisting you with your policy and ensuring you understand all your options. We are proud to have her on our team, and your feedback is greatly appreciated."
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Stroke renigade - patterson

August 14, 2025

5  out of  5
rating by Stroke renigade - patterson
"Excellent service. For a very difficult situation Thank you Natalie You are an ANGEL"
We responded:
"Thank you so much for your kind words, Natalie. It's wonderful to hear that our service was helpful during a challenging time. Your feedback means a lot to us and motivates us to continue providing the best support possible. If there's anything else we can assist you with, please feel free to reach out."
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Dayoung Joo

August 14, 2025

5  out of  5
rating by Dayoung Joo
"Had a great communication with Bao- very friendly and made the whole process easy to follow."
We responded:
"Thank you, Dayoung, for sharing your experience with us. It's wonderful to hear that Bao was able to assist you in such a friendly and clear manner. We appreciate your feedback and are glad to know the process was easy for you. Your satisfaction is important to us, and we look forward to continuing to serve your insurance needs."
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Elizabeth Garcia vazquez

August 14, 2025

5  out of  5
rating by Elizabeth Garcia vazquez
"Buenas tardes me gustó mucho su atención de la señorita Ángela me ayudó mucho con la información que requería. Y Grasia por su atención por todo"
We responded:
"Nos alegra saber que la atención de Ángela fue de tu agrado y que te ayudó con la información que necesitabas. Apreciamos mucho tus comentarios y nos motiva a seguir ofreciendo un servicio de calidad. Gracias por compartir tu experiencia con nosotros."
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Holly Utz

August 14, 2025

5  out of  5
rating by Holly Utz
"I had the pleasure of working with Natalie on a mutual client’s insurance policy, and she went above and beyond every step of the way. We were navigating a brand-new program for the first time, which meant countless edits, adjustments, and back-and-forth communication. Natalie handled it all with patience, professionalism, and a positive attitude. She was incredibly responsive, thorough, and committed to getting everything just right for our client. I truly appreciate the extra time and effort she put in—it made a challenging process so much smoother. Highly recommend Natalie for anyone looking for an insurance agent who truly cares!"
We responded:
"Thank you so much, Holly, for sharing your experience working with Natalie. It's wonderful to hear how she went above and beyond to ensure everything was handled with care and professionalism. Navigating new programs can indeed be challenging, and we're glad Natalie could make the process smoother for you and the client. Your recommendation means a lot, and we appreciate your kind words about her dedication and responsiveness."
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Prince Yeboua

August 11, 2025

5  out of  5
rating by Prince Yeboua
"Kisha has provided great customer service ever since she became my agent. She is honest and lets me know of any changes in policy and goes beyond her job title to make sure I’m up to date with everything with my account. Kisha is definitely someone I can trust with my insurance policy"
We responded:
"Thank you for sharing your positive experience with Kisha. It's wonderful to hear how she has consistently provided you with honest and attentive service. We are pleased to know that you feel confident and informed about your insurance policy. Your trust means a lot to us, and we appreciate your feedback."
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Chocho Firestone

August 11, 2025

5  out of  5
rating by Chocho Firestone
"Keisha Rector is the best! She helped me through my new home and has supported me through this new unfortunate damage to my home. Thank you Keisha!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. It's wonderful to hear that Keisha was able to assist you with your new home and support you during a challenging time. We truly appreciate your feedback and are glad to have been of service. If you need any further assistance, please feel free to reach out."
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Victor Espinoza

August 11, 2025

5  out of  5
rating by Victor Espinoza
"Great communication! Been with them for years now and plan to continue."
We responded:
"Thank you, Victor, for your kind words and for being a loyal customer over the years. We're delighted to hear that our communication has met your expectations. Your trust and continued support mean a lot to us. Looking forward to serving you for many more years to come!"
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John Martin

August 8, 2025

5  out of  5
rating by John Martin
"Natatlie Osborm did a great job. And she knows her stuff she should get a 10 start instead of a 5 star"
We responded:
"Thank you, John, for sharing your positive experience with Rachel TaiHook. It's wonderful to hear that she exceeded your expectations and provided you with excellent service. Your feedback is greatly appreciated and will be shared with Rachel and the team. We look forward to continuing to serve you with the same level of dedication."
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Ahari Network Channel

August 7, 2025

5  out of  5
rating by Ahari Network Channel
"Ryan was awesome, very patient and kind. Thank you for a job well done."
We responded:
"Thank you for sharing your positive experience with Ryan. It's wonderful to hear that his patience and kindness made a difference for you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."