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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Araceli Castillo

April 15, 2024

5  out of  5 rating by Araceli Castillo
"We love our agent Laura, she is always so patient and willing to answer all our questions!"
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Elisa Martinez-Robles

April 13, 2024

1  out of  5 rating by Elisa Martinez-Robles
"Our experience at this establishment was less than satisfactory due to the evident shortcomings in professionalism and assistance demonstrated by Lewis. His handling of our insurance affairs was inadequate, coupled with an apparent reluctance to address our concerns and a tendency to assign blame to our side. Moreover, his failure to respond to our attempts at communication and the abrupt cancellation of our insurance policy without prior notification were notable issues. Furthermore, the standard of customer service received did not meet the expected level of professionalism."
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Eden Barfield

April 11, 2024

5  out of  5 rating by Eden Barfield
"The team of Trent, Logan, and Laura are unbeatable. As a 22-year-old female insuring herself, Trent offers the best pricing for MAXIMUM coverage. Additionally, this team is easy to reach by phone and email. Relative to car insurance plans themselves, if anything changes or if they have different discounts to offer they'll let you know!"
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Mohammad Awan

April 4, 2024

5  out of  5 rating by Mohammad Awan
"Great service! Super clean and professional. Gave me the cheapest rate in the market"
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Dontavious Caldwell

March 29, 2024

5  out of  5 rating by Dontavious Caldwell
"I recently had an unpleasant experience but in spite of this I was able to have my issues resolved by Laura she was very competent , informative, and continued to keep me updated on the progress of things."
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Audio 7

March 28, 2024

5  out of  5 rating by Audio 7
"Working with LAURA.E.GONZALEZ@ Trent Lewis State Farm has been amazing. Since the day I changed my coverage over to them has been great. They are a true pleasure to work with. Alisha Flowers"
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Ruby Washington

March 21, 2024

5  out of  5 rating by Ruby Washington
"The State Farm office located on Pleasant Hill Road is just awesome. The staff is very friendly and very knowledgeable of the work they do. I would recommend this location and office to anyone seeking an auto insurance agency .Great job!"
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Emily Espinoza

March 18, 2024

5  out of  5 rating by Emily Espinoza
"I am extremely grateful for this team. Everyone here is respectful, kind and willing to help in any way possible. I could not be happier with my experience here and i strongly recommend them to anyone. Thank you to Trent and his team! Amazing work!"
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Taya McCants

March 14, 2024

1  out of  5 rating by Taya McCants
"Oh how the BBB will be getting a call from me! This agent is rude and so are his employees!! Very satisfied now that I am with progressive!!! Bye rude people!"
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Yesenia Centeno

February 3, 2024

1  out of  5 rating by Yesenia Centeno
"Definitivamente una de las más grandes pero también de las peores a la hora de tener un accidente y necesitar ayuda, nos obligaron a sacar a mi hijo adolescente de nuestra póliza y nos negaron el servicio, nunca nos dieron solución ni ayuda alguna, no volvería con ellos aunque fuera la última opción 👎🏻"
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Breema Lawhon

January 31, 2024

5  out of  5 rating by Breema Lawhon
"I've had a great experience with this agency for the past 3 years. The staff is great and professional and helpful with anything you need. If I wasn't moving from Georgia to Mississippi in 30 days I would never leave this agency. They are a 5 star agency all the way."
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sofia bracho

January 12, 2024

5  out of  5 rating by sofia bracho
"I am happy with my insurance. Oriana helped me obtain my renters and auto insurance, it was a super easy and smooth process with her. Thank you !"
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christian perez

January 12, 2024

5  out of  5 rating by christian perez
"Outstanding job from everyone, they really help me a lot!"
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Isidro Torres

January 10, 2024

5  out of  5 rating by Isidro Torres
"Me gusto el trato que recibí de su agente Orianna Quintero, me resolvió todas mis dudas y fue de mucha ayuda, muchas gracias por la atención. cliente satisfecho"
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Emma Gonzalez

January 3, 2024

5  out of  5 rating by Emma Gonzalez
"Gracias a Oriana! Excelente servicio"
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Kendall Roberson

December 28, 2023

5  out of  5 rating by Kendall Roberson
"I have been working Trent Lewis team for a few years and today(12/27) I thought I was going to switch from State Farm but Ashley Escobar provided a quote I could not refuse."
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David Flores

December 19, 2023

5  out of  5 rating by David Flores
"Oriana nos ayudó con todas nuestras preguntas! Gracias"
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Raiza Escudero

October 18, 2023

5  out of  5 rating by Raiza Escudero
"Súper bien atendida. Los mejores precios! Gracias a Orianna por atenderme, la recomiendo"
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Alfredo Zavala

October 6, 2023

5  out of  5 rating by Alfredo Zavala
"Oriana me ayudo a conseguir el mejor precious! vayan con ella"
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October 5, 2023

5  out of  5 rating by BASSEL ABDUL
"Oriana me ayudo con mi póliza y siempre es muy amable"
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Jose Ortiz

September 18, 2023

5  out of  5 rating by Jose Ortiz
"I don’t usually wright reviews but when a business takes care of a customer with 100% professionalism from start to finish they deserve to be recognized. Excellent customer service from Aide Salazar State Farm (Trent Lewis) Agent . She has been nothing but great, professional, patient, very thorough and my wife and I have gained faith that we are in good hands since our transition from a horrible previous agent experience. Within minutes Aide identified numerous issues with our policies that was caused by the previous agent so immediately I recognized she’s really looking out for us and is eager to get us in the right direction by arranging our policies accordingly to best fit our needs. I would highly recommend Aide Salazar to anyone out there looking for a change with State Farm for the the good. I will add how she has gone above and beyond and a pleasure to work with and has been very professional the entire time, which goes a long ways with me. I’ve never felt rushed or treated unfairly as she’s always taken the time to explain and answer any questions I have. Thank you,"
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Moises Cuevas

September 5, 2023

5  out of  5 rating by Moises Cuevas
"Very friendly and profecionals"
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Adan Martinez

September 1, 2023

5  out of  5 rating by Adan Martinez
"orianna helped me today at the office. Good location and the best attention. Thank you Orianna"
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Yohlmar Rodriguez

August 31, 2023

5  out of  5 rating by Yohlmar Rodriguez
"Excellent service, Orianna Quintero took care of me, she helped me get a good deal, her attention was excellent, she is very professional"
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Abby Hernandez

August 30, 2023

2  out of  5 rating by Abby Hernandez
"Review from 2 years ago: 5 stars. Update: June 2023 - they will change your rates in the middle of your 6 month term and the only answer provided is "we raise them to stay competitive with other insurance companies. Also more claims = more expenses" It makes sense for someone who files claims or if it's renewal time. Not after I agree to a certain monthly rate and then every month in my 6 month term, it's a diffrent bill amount. How is that budget friendly? When this question was asked to staff, I was simply told they didn't know what my next month bill would be but I'll be e-mailed 2 weeks before it's due."