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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jordan Germany

November 13, 2025

5  out of  5
rating by Jordan Germany
"Natalie’s customer service is incredible! Super quick to get my insurance tasks taken care of!"
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Diellza & Uran

November 13, 2025

5  out of  5
rating by Diellza & Uran
"Ryan was great to work with. He made sure I got a great deal for my home & auto insurance, and made sure to explain every step of the process. Thank you for all your help!!"
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Ryan was able to assist you effectively and ensure you received a great deal on your home and auto insurance. We appreciate your kind words and are glad that the process was clear and helpful for you. Your feedback is invaluable to us."
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Norma Steimer

November 12, 2025

5  out of  5
rating by Norma Steimer
"Our current auto and homeowner's insurance was too high so we decided to look at other companies. Natalie from State Farm was able to save us a lot of money. She was friendly, knowledgeable and professional. She took the time to make sure that we understood all of the details of what was being offered. The best compliment that I can give is that she treated us like we were good friends or family and tried to make sure that she did her best for us. Out of five stars, she is a perfect 10! I highly recommend Natalie and finding out how State Farm can help you save on your insurance needs."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Natalie was able to assist you in finding a more affordable option for your auto and homeowner's insurance. Her dedication to ensuring you understood all the details and her friendly, professional approach truly reflect the values we strive for. Your recommendation means a lot, and we're delighted that you felt treated like family. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Mark Jansson

November 7, 2025

5  out of  5
rating by Mark Jansson
"Natalie Osborn helped me tremendously reduce my insurance costs"
We responded:
"Thank you, Mark, for sharing your positive experience with us. It's wonderful to hear that Natalie was able to assist you in reducing your insurance costs. We appreciate your feedback and are glad to have you as a valued customer."
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Liliana Betancourt

November 5, 2025

5  out of  5
rating by Liliana Betancourt
"Natalie, thank you for taking the time to review my coverage and find a better option! You were very professional and it's clear you have a lot of experience to offer the best service. Thank you!"
We responded:
"Thank you for sharing your positive experience with us! We're delighted to hear that Natalie was able to assist you effectively and provide you with the best service. Your feedback is greatly appreciated and motivates us to continue delivering excellent support."
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Eric Finley

November 5, 2025

5  out of  5
rating by Eric Finley
"Had to get some last minute vehicle insurance called State Farm who I’ve always felt I had a relationship with this super nice young lady answered named Mrs Keisha Rector she heard the concern in my voice and acted extremely fast getting me a great quote in very good time. Thanks so much State Farm for having someone like Mrs Keisha working for you all.."
We responded:
"Thank you, Eric, for sharing your experience with us. It's wonderful to hear that Keisha was able to assist you promptly and provide a great quote when you needed it most. We appreciate your trust in State Farm and are glad to have team members like Keisha who truly care about our customers. Your feedback means a lot to us!"
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Francenel Joseph

November 4, 2025

5  out of  5
rating by Francenel Joseph
"Good"
We responded:
"Thank you, Francenel, for your positive feedback and perfect rating. It's great to know that you had a good experience with our agency. Your satisfaction is important to us, and we're here to assist you with any of your insurance needs."
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Cynthia Shine

November 3, 2025

5  out of  5
rating by Cynthia Shine
"I really couldn’t find my Billing account number which is different than the policy number. Natalie was the first person today to take the time to hear and listen to me. I got the information that set me at ease. Thanks Natalie of State Farm"
We responded:
"Thank you, Cynthia, for sharing your experience. It's wonderful to hear that Natalie was able to assist you effectively and provide the information you needed. We strive to offer attentive and helpful service to all our customers, and your feedback is greatly appreciated. If there's anything else you need, feel free to reach out."
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Donald Baggett

October 31, 2025

5  out of  5
rating by Donald Baggett
"Natalie and her team was absolutely amazing!!! Answered all of my questions and made everything super clear and easy!"
We responded:
"Thank you, Donald, for sharing your positive experience with Natalie and her team. It's wonderful to hear that they were able to answer all your questions and make everything clear and easy for you. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Dealer Sign

October 30, 2025

5  out of  5
rating by Dealer Sign
"Thank you Natalie for helping me with the auto insurance I appreciate your patience and kindness. From Debbie weber"
We responded:
"Thank you for sharing your positive experience with Natalie. It's wonderful to hear that her patience and kindness made a difference for you. Your feedback is greatly appreciated, and we're glad to have been able to assist you with your auto insurance needs."
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John Moore

October 28, 2025

5  out of  5
rating by John Moore
"Natalie osborn very helpful for me and giving me my Insurance policy. She very profession and very patient. Thank you for hiring her and letting her work for you, I'll be blessed, God."
We responded:
"Thank you, John, for your perfect rating! It's wonderful to know that you had a positive experience with our agency. We are committed to providing excellent service and are glad to see it reflected in your feedback. If there's anything else we can do for you, please let us know. Your support means a lot to us!"
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Susannah Prestridge

October 28, 2025

5  out of  5
rating by Susannah Prestridge
"I spoke with Natalie about State Farm coverage options and was really impressed! She was professional, knowledgeable, and patient, taking the time to clearly explain all my choices without being pushy or salesy. I appreciated how she focused on what made sense for my situation. Excellent customer service — I’d definitely recommend reaching out to her if you’re considering State Farm!"
We responded:
"Thank you, Susannah, for sharing your experience with Natalie. It's wonderful to hear that she was able to provide you with professional and knowledgeable service while focusing on your specific needs. We're glad to know that you felt comfortable and well-informed about your coverage options. Your recommendation means a lot to us, and we appreciate your feedback!"
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heather mcmichen

October 24, 2025

5  out of  5
rating by heather mcmichen
"Natalie was amazing as always. Everyone is always so helpful and knowledgeable."
We responded:
"Thank you, Heather, for sharing your positive experience with us. It's wonderful to hear that Natalie and the team were able to assist you so effectively. We appreciate your feedback and look forward to continuing to provide you with excellent service."
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Louise Stocks

October 17, 2025

5  out of  5
rating by Louise Stocks
"Natalie had great customer service and was very patient as I navigated the computer and tended to my 5 month old granddaughter. She also saved me money on my car insurance!!!"
We responded:
"Thank you, Louise, for sharing your experience with us. It's wonderful to hear that Natalie provided you with excellent customer service and was able to assist you while you were multitasking with your granddaughter. We're also glad she could help you save money on your car insurance. Your feedback is greatly appreciated and will be shared with Natalie and the team."
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George Brosan

October 16, 2025

5  out of  5
rating by George Brosan
"Natlie went above and beyond to help me with my policy. Recommend you contact her for any insurance needs. Very good at her job!"
We responded:
"Thank you, George, for sharing your experience with Natlie. It's wonderful to hear how she went above and beyond to assist you with your policy. Your recommendation means a lot, and we're glad to know you found her support valuable. We appreciate your feedback and your trust in us for your insurance needs."
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Bill Runk

October 15, 2025

5  out of  5
rating by Bill Runk
"Natalie’s friendly, professional service today was a pleasure to experience. She listened to my requests and concerns, and gave me easy-to-understand options, leaving the decisions up to me. Thank you, Natalie."
We responded:
"Thank you for sharing your experience with Natalie. It's wonderful to hear that her friendly and professional service made a positive impact. We're glad she could provide you with clear options and support your decision-making process. Your feedback is greatly appreciated."
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Corlissa Souther

October 13, 2025

5  out of  5
rating by Corlissa Souther
"Natalie Osborn was so awesome! She saved us so much money! She was so nice and kind and professional! I would recommend her to everyone I know!"
We responded:
"Thank you so much for sharing your experience with Natalie! It's wonderful to hear how she was able to help you save money while providing such kind and professional service. Your recommendation means a lot to us, and we're delighted to have you as a valued customer."
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Joey Holbrook

October 3, 2025

5  out of  5
rating by Joey Holbrook
"I am very pleased with the level of professionalism and service that has been delivered from this agency. Natalie has assisted me throughout reviewing all of my personal and business policies and has found ways to save me money AND offer better coverages!"
We responded:
"Thank you, Joey, for sharing your positive experience with our agency. It's wonderful to hear that Natalie was able to assist you in reviewing your policies and finding ways to enhance your coverage while saving you money. Your satisfaction is our priority, and we appreciate your trust in us for your insurance needs."
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Amanda Allison

October 2, 2025

5  out of  5
rating by Amanda Allison
"Natalie was such a pleasure to speak to, even saved me some money! Thank you."
We responded:
"Thank you, Amanda, for sharing your experience with us. It's wonderful to hear that Natalie was able to assist you and help save some money. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Hargrove333

September 30, 2025

5  out of  5
rating by Hargrove333
"Natalie is absolutely amazing to work with and is extremely knowledgeable! 10/10 highly highly recommend."
We responded:
"Thank you so much for your wonderful feedback! It's fantastic to hear that Natalie has made such a positive impact with her knowledge and service. Your recommendation means a lot to us, and we're grateful for your support."
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Hashis McCarley

September 30, 2025

5  out of  5
rating by Hashis McCarley
"Natalie’s enthusiasm and knowledge is exceptional. She takes time to review, quote and compare my auto and home policies. We also discussed additional financial options I’ll be exploring with her."
We responded:
"Thank you for sharing your experience with Natalie. It's wonderful to hear that her enthusiasm and expertise made a positive impact while reviewing and comparing your policies. We're glad she could assist you with exploring additional financial options. Your feedback is greatly appreciated."
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Gladys Gaines

September 25, 2025

5  out of  5
rating by Gladys Gaines
"Logan is hands down amazing!!! He is knowledgeable, kind, and patient. The one thing I noticed was his gentle sales nature. He wasn't at all pushy but his follow up always yielded to my time and comfort. He is an amazing salesman and an even more amazing customer service agent. Thanks A Billion Logan "My" Insurance Agent!!!☺️"
We responded:
"Thank you so much for sharing your wonderful experience with Logan. It's fantastic to hear how his knowledge, kindness, and patience made such a positive impact. We're delighted that his approach made you feel comfortable and valued. Your feedback is greatly appreciated and will be shared with Logan and the team. "
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Robert Mccarley

September 19, 2025

5  out of  5
rating by Robert Mccarley
"Spoke with Natalie about switching my insurance to State Farm. She was fantastic! Timely quote, reviewed everything with me on the phone. I had all the documents in no time. Incredible service. Thanks Natalie. Will recommend you to anyone looking."
We responded:
"Thank you, Robert, for sharing your experience with us. It's wonderful to hear that Natalie provided you with such efficient and thorough service. We're glad to have made the process smooth for you and appreciate your recommendation. Your feedback means a lot to us!"
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Ian

September 18, 2025

1  out of  5
rating by Ian
"Keep getting spam calls"
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Robert Wilson

September 16, 2025

5  out of  5
rating by Robert Wilson
"Natalie was amazing and she helped me out with all my needs and I appreciate all her help"
We responded:
"Thank you, Robert, for sharing your experience with us. It's wonderful to hear that Natalie was able to assist you with everything you needed. Your feedback is greatly appreciated, and we're glad to know you had a positive experience."