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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Victor Espinoza

August 11, 2025

5  out of  5
rating by Victor Espinoza
"Great communication! Been with them for years now and plan to continue."
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John Martin

August 8, 2025

5  out of  5
rating by John Martin
"Natatlie Osborm did a great job. And she knows her stuff she should get a 10 start instead of a 5 star"
We responded:
"Thank you, John, for sharing your positive experience with Rachel TaiHook. It's wonderful to hear that she exceeded your expectations and provided you with excellent service. Your feedback is greatly appreciated and will be shared with Rachel and the team. We look forward to continuing to serve you with the same level of dedication."
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Ahari Network Channel

August 7, 2025

5  out of  5
rating by Ahari Network Channel
"Ryan was awesome, very patient and kind. Thank you for a job well done."
We responded:
"Thank you for sharing your positive experience with Ryan. It's wonderful to hear that his patience and kindness made a difference for you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Alex Spencer

August 7, 2025

5  out of  5
rating by Alex Spencer
"I have personal and business insurance with this State Farm Agency. They always take care of anything I need from Natalie helping with any issues I have to Trent making sure I have the coverage I need. Regardless of who answers the phone, I am well taken care of."
We responded:
"We appreciate your business over these years and look forward to serving you in the future. Thank you for the review!"
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Vincent Mckinney

August 7, 2025

5  out of  5
rating by Vincent Mckinney
"Keisha was the best insurance agent that I have ever had the experience of dealing with i give her my highest praise thank you Keisha for your attention as my agent 🙏"
We responded:
"Thank you, Vincent, for sharing your experience with Keisha. It's wonderful to hear that she provided such exceptional service and attention. Your feedback is greatly appreciated, and we're glad to know she made a positive impact as your agent."
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Jacqueline Evans

August 6, 2025

5  out of  5
rating by Jacqueline Evans
"Natalie Osborn is an asset to the Trent Lewis-State Farm Insurance Agency. She is knowledge, exercised great customer service and get me excellent rates on my car insurance and homeowner's insurance. I highly recommend her."
We responded:
"Thank you, Jacqueline, for sharing your positive experience with us. It's wonderful to hear that Natalie provided you with excellent customer service and helped you secure great rates on your car and homeowner's insurance. Your recommendation means a lot, and we're glad to have Natalie as part of our team. We look forward to continuing to serve your insurance needs."
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casey coleman

August 6, 2025

5  out of  5
rating by casey coleman
"Natalie helped me save some serious $ by bundling my home, auto, and boat!"
We responded:
"Thank you, Casey, for taking the time to leave such a positive review. It's wonderful to hear that you had a great experience with our agency. We are committed to providing excellent service and are glad to know we met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering the best support possible. If you ever have any questions or need further assistance, feel free to reach out."
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Swazetta Riley

August 6, 2025

5  out of  5
rating by Swazetta Riley
"What can I say I am so HAPPY with the customer service and the indebtedness I received from this Statefarm. The difference between this Statefarm and the other Statefarms in Lawrencville GA is that THIS particular person heard ME and took the TIME to assist and LISTEN. The way this person and I was on the phone you wouldv'e thought we were old High school class mates. The conversation and service was just that good. I have not laid eyes or even been to this location so if this person walked pass me today I would not know who that person would be. I will say this with the Utmost respect this person cared and knew about insurance and applied in a way and said it in a way that was understandable, this person did NOT fast talk me or talk over my head. I loved it and I WOULD RECOMMEND going to see MY new BEST FREIND my (side Joke) ("JAKE" from statefarm). MR. LOGAN GIBSON | Senior Account Manager Trent Lewis Agency 1245 Pleasant Hill Rd Lawrenceville, Ga 30044 That's right LOGAN go see him tell him you want the RED carpet service which he provides that anyway. Mrs. Swazetta James."
We responded:
"Thank you so much for sharing your wonderful experience with us. It's fantastic to hear how Logan made such a positive impact by truly listening and providing exceptional service. We're delighted that you felt understood and valued, and it's great to know that the conversation was both informative and enjoyable. Your recommendation means a lot to us, and we're grateful for your trust. If there's anything else we can do for you, please let us know."
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Andrew Arcell

August 1, 2025

5  out of  5
rating by Andrew Arcell
"Natalie Osborn was a big help and very informative and insightful."
We responded:
"Thank you, Andrew, for sharing your positive experience with us. It's wonderful to hear that Natalie was able to provide you with the help and insights you needed. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Embellish The Story

July 31, 2025

5  out of  5
rating by Embellish The Story
"Natalie is very knowledgeable and professional. She is very conscientious about getting us the best coverage for the lowest rate. Natalie keeps the customer’s needs at the forefront of her business."
We responded:
"Thank you for sharing your positive experience with Natalie. It's wonderful to hear that her knowledge and professionalism made a difference in finding the best coverage for you. We appreciate your feedback and are glad to know that she keeps customer needs as a priority. Your satisfaction is important to us, and we look forward to continuing to serve you."
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tangi forman

July 31, 2025

5  out of  5
rating by tangi forman
"Natalie with State Fram was great to work with. She was swift in handling my request to add a new vehicle on the policy. Thanks Natalie"
We responded:
"Thank you for sharing your positive experience with Natalie. It's wonderful to hear that she was able to assist you promptly with adding a new vehicle to your policy. Your feedback is greatly appreciated, and we're glad to have met your expectations."
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Mark Foxworth

July 31, 2025

5  out of  5
rating by Mark Foxworth
"Good company good people l"
We responded:
"Thank you, Mark, for your fantastic review! It's wonderful to know that you had a positive experience with our agency. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance, feel free to reach out."
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David Sheppard

July 30, 2025

5  out of  5
rating by David Sheppard
"Very professional and efficient in resolving my issue."
We responded:
"Thank you, David, for taking the time to leave such a positive review. It's wonderful to hear that your experience with our agency has been excellent. We are committed to providing top-notch service and are glad to know that we met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible."
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Emil Hristov

July 25, 2025

5  out of  5
rating by Emil Hristov
"I was with Alfa auto for over 10 years and have been looking to switch to the right insurance. After speaking to Ryan, I knew Statefarm was the right provider for me. He not only helped me to get the best price and coverage but explained all of the coverage options thoroughly. Ryan exhibits excellent customer service and knowledge. I would recommend him and Statefarm to anyone looking for auto insurance."
We responded:
"Welcome to the State Farm family. Ryan is a very hard worker and is extremely intelligent. We are lucky to have him. If you need anything from me or my team please do not hesitate to reach out. Thank you for your business and review!"
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Nathan Lippert

July 24, 2025

5  out of  5
rating by Nathan Lippert
"Committed, courteous helpful. Listens and confirms"
We responded:
"Thank you, Nathan, for sharing your experience. It's wonderful to hear that you found the service committed, courteous, and helpful. Listening and ensuring clarity are important to us, and your feedback is greatly appreciated."
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Neil K

July 24, 2025

5  out of  5
rating by Neil K
"Trent Lewis and Natalie are absolutely fantastic! They provide exceptional service and are on top of my policy questions. They provide honest feedback and good advice when it comes to my policies."
We responded:
"Thank you, Neil, for sharing your positive experience with us. It's wonderful to hear that Natalie has been able to assist you effectively with your policy questions and provide you with honest feedback and advice. Your satisfaction is important to us, and we're glad to know we're meeting your expectations. Your feedback is greatly appreciated."
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Cynthia

July 24, 2025

5  out of  5
rating by Cynthia
"I'm writing to express my sincere gratitude for Natalie’s exceptional assistance with my insurance needs. Working with her was a truly positive experience. Her professionalism and kindness made the entire process seamless and stress-free. I particularly appreciate the time she took to thoroughly explain my options and help me understand the complexities of insurance. Her expertise in bundling my essential insurance necessities was invaluable, resulting in significant cost savings and a much-needed sense of financial security for the future. I feel confident that I've chosen the best policies to protect myself and my family. Thank you again for your dedication, your patience, and your commitment to providing outstanding customer service. I wouldn't hesitate to recommend your services to anyone seeking reliable and comprehensive insurance solutions."
We responded:
"Thank you so much for sharing your wonderful experience with Natalie. It's fantastic to hear how her professionalism and kindness made the process seamless and stress-free for you. We're delighted that she was able to help you understand your options and achieve significant cost savings through bundling. Your confidence in the policies chosen and the sense of financial security they provide is exactly what we strive for. We truly appreciate your recommendation and are grateful for your trust in us. Your feedback is invaluable and motivates us to continue delivering outstanding service."
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Michael Anderson

July 23, 2025

5  out of  5
rating by Michael Anderson
"I wanted to thank Laura for the excellent service provided to me and my sister."
We responded:
"Thank you, Michael, for sharing your positive experience. It's wonderful to hear that Laura provided excellent service to you and your sister. Your feedback is greatly appreciated and motivates our team to continue delivering exceptional service."
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Karen

July 23, 2025

5  out of  5
rating by Karen
"Natalie was extremely helpful! I have been trying for many months to log into my account. There has been one technical error after another then to lock me out of my account many, many times. I have reached out to the Trent group with no one following up with me. Today I called and Natalie Osborn was very helpful wanting to get this all straightened out for me. Thank you Natalie."
We responded:
"Thank you for sharing your experience. It's great to hear that Natalie was able to assist you effectively. We apologize for the difficulties you faced with accessing your account and any inconvenience caused by the lack of follow-up. Your feedback is invaluable, and we're committed to improving our service. If there's anything else you need, please let us know."
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Jessy Segall

July 22, 2025

5  out of  5
rating by Jessy Segall
"Working with Ryan Glidewell was incredibly seamless and easy. Even fun! He guided me in an honest way and established trust and rapport from the very beginning. I would totally recommend him and Trent Lewis to anyone! ✨ Thank you!!!"
We responded:
"Thank you so much for sharing your experience with Ryan. It's wonderful to hear that the process was seamless and enjoyable for you. Building trust and rapport is something we strive for, and we're glad Ryan was able to provide that. Your recommendation means a lot to us, and we truly appreciate your kind words."
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Sue E. Holec

July 22, 2025

5  out of  5
rating by Sue E. Holec
"I have consistently received Top Tier customer service from Trent's office for 13 years. In the beginning I worked with Trent. Then he transitioned me to Logan Gibson, Senior Account Manger. Logan is terrific to work with! He listens, reviews, and makes recommendations based on the information I provide... and I always feel heard, understood, and pleased with the coverage that fits my needs. I have referred neighbors to Trent's agency and they have been very happy, too."
We responded:
"Thank you so much for sharing your experience and for being a loyal customer for 13 years. It's wonderful to hear that Logan has been able to provide you with attentive and personalized service. Your referrals mean a lot to us, and we're glad to know your neighbors are also satisfied. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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emil hristov

July 18, 2025

5  out of  5
rating by emil hristov
"Ryan was very professional and helpful. Great Service!!"
We responded:
"Thank you, Emil, for sharing your positive experience with Ryan. It's wonderful to hear that you received professional and helpful service. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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andrew nunez

July 17, 2025

5  out of  5
rating by andrew nunez
"Ryan Glidewell, helped save me money on my insurance, and increased coverage. He beat progressive swiftly and I had not choice but to switch. Highly recommend this agent & State Farm, I feel safe in their hands."
We responded:
"Thank you for sharing your experience with Ryan. It's wonderful to hear that he was able to help you save money while increasing your coverage. We're delighted that you feel secure with us and appreciate your recommendation. Your trust in our agency means a lot."
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Phillip Thao

July 17, 2025

5  out of  5
rating by Phillip Thao
"Natalie was amazing! Very helpful. Fun to chat with while walking me through the insurance policy."
We responded:
"Thank you, Phillip, for sharing your experience with Natalie. It's wonderful to hear that she was not only helpful but also made the process enjoyable for you. Your feedback is greatly appreciated, and we're glad to know you had such a positive experience with our team."
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Jaimin

July 17, 2025

5  out of  5
rating by Jaimin
"Natalie did a great job and was very helpful!"
We responded:
"Thank you, Jaimin, for sharing your positive experience with us. It's wonderful to hear that Natalie was able to assist you effectively. We appreciate your feedback and look forward to continuing to meet your insurance needs."